Amazon's healthcare business has landed Hilton as a key customer

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Amazon's healthcare business has landed Hilton as a key customer
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  • 📰 Reuters
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Amazon.com Inc has reached a deal to sell virtual medical services to Hilton in the United States, landing a marquee customer for its nascent healthcare business.

The company declined to disclose financial terms of its agreement with the hotel chain.

The deal with Hilton Worldwide Holdings Inc, which Reuters is first to report, marks Amazon Care's first hospitality customer and only its second disclosed client after fitness equipment maker Precor. It shows how the company is seeking to disrupt the healthcare industry with a tried-and-true playbook.

Speaking at Reuters' Total Health conference on Monday, Kristen Helton, director of Amazon Care, called the Hilton deal "a great step forward for the business to show we can provide care nationwide to their team members." That means virtual meetings with clinicians from Care Medical, a company focused on serving Amazon Care users. Amazon also offers house calls in greater Seattle and the Washington-Baltimore metro area, with plans to expand to Los Angeles, Chicago, Dallas, Philadelphia and Boston.

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