Amazon is making two efforts to manage surging demand: putting new online grocery customers on a waitlist and offering delivery windows on a first-come, first-served basis
Business Insider Intelligence
Amazon is temporarily asking new online grocery customers for both Amazon Fresh and Whole Foods Market to sign up for a waitlist. required Prime subscribes to request an invitation, but this process could frustrate consumers who may not be able to wait to be invited to use Amazon's online grocery services during the pandemic. The feature would give consumers a spot in a virtual line so all customers could get a delivery window, potentially without
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