Amazon has touched nearly every part of life during the coronavirus pandemic, but questions remain about the company’s size and power.
“Sellers were caught off guard without an immediate strategy to survive,” said Chris McCabe, a third-party Amazon seller consultant and former Amazon employee. Sellers can lose tens of thousands in sales over just a few days out of business.
Amazon told NBC News that it is “working to help our selling partners during this challenging time and evaluating several ideas to mitigate the impact of different demand patterns we are seeing in light of COVID-19,” it added. “Amazon is skimming off a growing share of the revenue and, in many cases, revenue that it didn't earn just because it’s this powerful gatekeeper and everyone has to pay the toll,” she said.
Amazon’s business model has largely eluded any antitrust claims because it has driven prices down — a net good for the consumers, said Lina Khan, an academic fellow at Columbia Law School and critic of Amazon,Kevin Mohatt / Reuters
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