“Alexa, call for help.”
While Alexa can’t contact 911 directly, it will connect users with an agent who can alert emergency services on their behalf. Users can also input their home addresses, the medications they’re taking, and any allergies they may have, which Emergency Assist will relay to first responders. It will also inform responders which device they’re using.
This adds to some of the existing safety features and services that Amazon offers through its Alexa devices. Users can already set up an emergency contact that the device will contact if they need help, and the company offers two subscriptions — Alexa Together and Guard Plus — that incorporate 24/7 access to on-call agents.
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