With contactless clearance for Singapore residents and all departing travellers to be rolled out by the end of this year, the time it takes to clear immigration is expected to be reduced by about 40 per cent, says the Immigration and Checkpoints Authority.
Foreign travellers use automated lanes for immigration clearance at Changi Airport Terminal 3 on May 16, 2024. SINGAPORE: All foreigners arriving in Singapore, regardless of nationality, can now use the automated lanes at Changi Airport , the Immigration and Checkpoints Authority said on Friday .
These initiatives are expected to reduce immigration clearance times at passenger halls by about 40 per cent, it added. “By early 2026, 95 per cent of travellers will be able to clear immigration via automated lanes at our checkpoints,” said ICA. The remaining 5 per cent consists of those who are not eligible to use the lanes, such as children under the age of six.
Australian national Chloe Welsh told CNA that she had previously used automated lanes in other countries but not those with a fingerprint scanning function. Comparing her experience, the 27-year-old, who works as a deckhand, said the lanes in Singapore were “a lot easier” to use. Car clearance will be fully automated at Tuas Checkpoint and the redeveloped Woodlands Checkpoint from 2026 and 2028 respectively, ICA said.These travellers do not need to present their physical passports. Instead, they save their passport details in the MyICA mobile app, generate either individual or group QR codes, and scan the codes at immigration counters.
“This removes the need for ICA officers to man individual car clearance counters, allowing us to open more lanes around the clock,” said the agency.As of April, 95 per cent of all cargo vehicles were being cleared through ICA’s paperless clearance initiative across Singapore’s air, land and sea checkpoints.
To improve clearance at air cargo checkpoints, ICA said it has also been trailing remote customs clearance and analysing cargo images. This allows more lanes to be opened, speeding up the clearance process.
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