Travellers using the two land checkpoints are urged to be patient because of the anticipated high traffic. Read more at straitstimes.com.
JOHOR BAHRU - All counters at Johor’s Customs, Immigration, and Quarantine complex in Bangunan Sultan Iskandar must remain open without interruption
“From my observation, I can say that the level of efficiency is at 80 per cent,” he said after his working visit to the BSI Complex on Wednesday. “During my inspection at the counters, some were closed due to staffing issues, while others had system problems pertaining to the Road Transport Department . The JPJ concerns are expected to be addressed within a day or two.
“Among the issues is the welfare of the department personnel, who have been working hard and coping with the influx of people. I was told their overtime claims took a long time to process. I hope this can be resolved soonest,” he said. On April 13, the Johor state government held a multi-agency task force coordination meeting involving the police, Immigration and Customs, JPJ and Land Public Transport Agency to address the festive traffic situation.
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