Airports have warned disruption will continue despite the air traffic control glitch being fixed on Monday. Britons have told of sleeping on floors in European airports, with 'fists flying' in Palma. But, positive movements have been made with the government approving some night flights.
By sending us your video footage, photographs or audio you agree we can publish, broadcast and edit the material. The air traffic control failure was caused by flight data received by National Air Traffic Services , an initial investigation has found.
"We are already working closely with them to provide a preliminary report to the secretary of state for transport on Monday." Airlines have legal obligations to their customers in such situations - but one travel expert has said sometimes it works to their benefit to keep the rules unclear. "Reasonable" is a key word here, and you might not receive full compensation if you book a five-star hotel or have alcohol with your meals.
Qatar then transferred him on a KLM flight to Amsterdam - he arrived at 3am on Monday only to discover the Dutch airliner had cancelled his next flight to Edinburgh.The 26-year-old said:"They were helping people for a long amount of time, there were long queues, and there were only four or five agents trying to help people.
But he was informed by KLM the next morning that it had booked a hotel for him - he said he just didn't receive an email.In its latest statement, Easyjet Holidays has urged customers not to call its support team. Passengers need to attach receipts for the items they're looking to claim back, and these receipts will need to include the correct dates and currency.Over the last 24 hours, Olympic silver medallist Steve Backley has been battling to get home from Budapest.
"I don't know if this ticket stands on a later train, then I've got a connection to get to Gatwick and I don't know if that is going to be open if I get in the early hours." 17:52:05The travel plans of hundreds of thousands of people were thrown into chaos on one of the busiest days of the year for airports, as the UK's air traffic control systems suffered a"technical fault".
She was due to fly home with her family yesterday, but her flight has been rescheduled for Saturday - two days after her essential medication will run out. NATS briefed the industry on what went wrong and airlines have the latest updates on their operations and the support they’re offering to passengers impacted by the disruption.
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