Air India CEO noted the influence of SIA, which will have a 25 per cent stake in Air India, on the latter's transformation. Read more at straitstimes.com.
NEW DELHI - At Air India, changes over the past 13 months have ranged from carpets and cushions being replaced in its fleet of ageing aircraft, many grounded for months, to placing a record US$70 billion order for 470 planes from Airbus and Boeing.
“We carry 100,000 people a day. So it is a start-up and transformation – 100,000 people a day, growth aspirations and intense interest from not just India but also the diaspora. And it’s not just transformation, but also two concurrent integrations.” “We have modelled a lot of Air India’s transformation on a system and practices that Vistara has and Vistara itself has modelled a lot of its system and practices on its shareholder SIA. So there is a warm relationship,” he said.
Air India had announced last year a five-year plan called “Vihaan.AI”, which in Sanskrit means the dawn of a new era, to increase market share from 8 per cent to 30 per cent in five years, through expansion, improving customer service, on time performance and investing in skilling people. Initially known as Tata Airlines, Air India was set up in 1932 by former Tata Group chairman J. R. D. Tata, known as the father of Indian aviation and the country’s first licensed pilot.After enjoying a monopoly for decades, its downfall started in the Nineties on the back of mismanagement and wasteful expenditure. The loss-making airline saw many of its aircraft grounded amid financial trouble.
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