Air Canada is under fire for denying compensation when flights are cancelled because of staff shortages and deemed \u0022safety issues.\u0022 Read on
Air Canada cited “crew constraints” and rebooked him on a plane leaving 48 hours after the June 17 flight’s original takeoff time.
“I think the airlines are trying to exploit a general emotional connection that people make between ‘COVID-19’ and ‘safety,’ when in reality if you put their logic to the test it doesn’t stand up.” The Canadian Transportation Agency , a quasi-judicial federal body, says treating staff shortages as a safety matter violates federal rules.
In the December memo, which was issued at the height of the Omicron wave of COVID-19, Air Canada said: “Effective immediately, flight cancellations due to crew are considered as Within Carrier Control — For Safety.” Gabor Lukacs, president of the Air Passenger Rights advocacy group, said Air Canada is breaching the passenger rights charter and called on the transport regulator for stronger enforcement.Article content
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