ICYMI: Air Canada sent Toronto man's cats to California without him
But after Zoeb encountered delays at the airport, Air Canada sent the felines on the trip without him. He was left to fret in Canada, and he tried to track them down until they were reunited nearly 16 hours later.
The airline says on its website that it is not accepting new requests for pets to travel in the baggage compartment through Sept. 12 “due to longer than usual airport delays, and for the safety and comfort of your pet.”Article contenttap here to see other videos from our teamZoeb, a Canadian citizen who lives in Toronto, said his ordeal unfolded on July 6, when customs officials had questions about the dates on his visa.
“I was completely lost because everyone did say the pets are there, but I didn’t see the pets,” he said. “I just had a bad feeling that something has happened because they are just too nonchalant about this.”Finally, he said, someone from the airline called with bad news: Mimi and Bubba had mistakenly ended up on the plane without him – though his luggage had been taken off.
The three were finally reunited about 11:45 p.m. Mimi and Bubba survived but appeared unwell to their owner. Zoeb said the cats looked tired, were not playful and were sneezing for about a week. “I sincerely apologize that we were unable to retrieve your two cats to you in time when you were unable to travel to San Francisco as originally planned,” said an email screenshot reviewed by The Washington Post. “I do wish the best in health for you and your cats.”Article content