Air Canada says it gave ‘erroneous’ response on delays compensation
The airline, which had initially faced questions over messages reportedly sent to passengers saying they would not be entitled to compensation, has said its earlier response was “erroneous.”
The country’s largest carrier has struggled with intermittent computer problems over the past 15 days. “Air Canada has obligations to passengers who are impacted because it is caused by things that the airline has control over,” he told reporters June 1, hours after the IT issues resurfaced.Story continues below advertisement
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