Recruitment company Pnet says that AI has both pros and cons for hiring jobseekers in South Africa.
Job seekers must take note of the recent AI boom in South Africa, with ChatGPT becoming extremely popular.
It added that AI reduces the use of human bias, as it is programmed to only focus on the candidate’s skills, work experience and qualifications.“Sifting through hundreds of applications every day to find the right candidates for different roles is hugely time-consuming for recruiters. AI could help to dramatically reduce the time spent on manually screening applications and CVs,” Pnet said.
Furthermore, the use of AI can improve the candidate’s experience, as recruiters are often too busy to respond to individual candidates. AI may reduce human bias, but it may also overlook candidates who have atypical work experience and could be the best fit for a role based on their “soft skills.” Assessing character traits and personality requires human judgement, Pnet said.“Brand loyalty is important for both recruiters and employers. Even if a candidate is unsuccessful in their application for a certain role, there may be a vacancy which would be perfect for the same candidate in the future.
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