Travelers should keep all receipts and documentation in order to get properly reimbursed
LiveNOW from FOX's Josh Breslow spoke with Lee Abbamonte, a man who has been to every country in the world, about the Southwest Airlines mess.last month may have skipped some important steps when trying to recoup their losses, including keeping their receipts, according to online travel insurance agency InsureMyTrip.com.
Following news of the mass flight cancelations, Walch said some travelers panicked and re-booked themselves on different flights before even finding out if their Southwest flight was scrapped. Additionally, if a passenger canceled their trip because a flight was canceled, they are entitled to a refund even if the ticket was non-refundable, she added.
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