Cool Ideas holds onto its top spot, while Rain steadily improves its customer satisfaction rating.
The top-rated Internet service provider in South Africa is Cool Ideas, followed by Afrihost and RSAWeb, Analytico’s quarterly customer satisfaction report reveals.
Quarterly ISP rankings are based on Analytico’s speed tests and customer satisfaction ratings collected through the MyBroadband Speedtest app between 1 July 2022 and 30 September 2022. Cool Ideas topped the list of large ISPs with an average customer satisfaction rating of 87.9%, an increase from its 86% rating last quarter.
Afrihost jumped to second place with 75.2%, overtaking RSAWeb , while Webafrica slid down the table.to 62.6% during Q3.
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