Advice: Grievances against TransUnion, Equifax and Experian dominated Consumer Financial Protection Bureau complaints in 2022
released in January, the CFPB took aim at bureaus’ responses to consumer complaints. The Fair Credit Reporting Act requires theagency to submit an annual report about complaints against the three largest nationwide consumer reporting agencies.
“Our industry continues to evolve policies and procedures with the best interests of consumers in mind,” the industry group said in an emailed statement.“Certain credit repair companies falsely promise consumers they can remove negative, but accurate information from their credit report and drive activity which inflates complaint numbers and undermines the process of addressing legitimate requests,” the association said.
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