A 'nice' workplace culture may be more toxic than you think, says this NYU professor

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A 'nice' workplace culture may be more toxic than you think, says this NYU professor
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'There's this false dichotomy of: If you're critical, that means you are toxic ... But nice isn't always better. Sometimes nice is a cop out,' said Tessa West.

Most would agree that a workplace is toxic when it is disrespectful, non-inclusive, unethical, cutthroat or abusive. The opposite of toxicity however, isn't rainbows and sunshine — but a safe space for critical feedback and conversations, said West.

"There's this false dichotomy of: If you're critical, that means you are toxic. Positive feedback? That's what people want," West said.For West, the biggest tell-tale sign of a "too nice" workplace is when there is an abundance of "friendly overtures."

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