Learn how J&T Express became a global logistics service provider in just seven years and ramped up its Singapore operations amid a pandemic.
It is not easy to imagine that a start-up could become a logistics juggernaut in just seven years. But this is what J&T Express, which was founded in Indonesia in 2015, has achieved.
As Singaporeans stayed home and shopped online, demand for logistics services boomed. But taking advantage of the situation was challenging, even for seasoned players. “Many logistics companies were caught by surprise by the unprecedented spike in demand,” said Mr Cai, explaining how J&T Express used the pandemic as an opportunity to beef up its operations in Singapore.
In 2021, J&T Express Singapore upgraded the automated sorting machines at its Penjuru sorting hub – sorting up to 200,000 parcels a day and increasing efficiency by over six times. In addition, J&T Express has developed a strong localisation strategy for individual markets. For example, it provides support for farmers in Vietnam, teaching them to pack and sell their produce.
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