A leading tech executive explains why empathy is critical in tech - Business Insider

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A leading tech executive explains why empathy is critical in tech - Business Insider
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A leading Silicon Valley exec says Big Tech prioritized lower costs over employees' wellbeing, and it's created a feudalist system where workers are left to fend for themselves (by MaelleGavet)

in lower Manhattan. Hours earlier Doug Schifter had written a Facebook post about his own perilous financial situation and how he was sometimes obliged to work more than 100 hours a week to make ends meet. Schifter blamed politicians for permitting the city's streets to be flooded with Uber's cars, which was also affecting traffic.

But there is also no doubt that, overall, gig work is short-term, insecure, high-pressure, low paid, and precarious, with few worker rights or protections. The vassals are considered important but not critical and somewhat replaceable. At the bottom of the pyramid are the serfs and the peasants, who in this analogy, rather than working the land, drive for Uber or Lyft, or deliver packages for Amazon or meals for Deliveroo or DoorDash, or worse still work for paltry amounts in sweatshops .

In 2019, the Vox Media–run tech website The Verge obtained documents that revealed that Amazon's automated system tracks fulfillment center employees and "." More worrying still, it even tracks "time off task," known as TOT, where employees can be warned or fired for taking too long between scanning individual packages.

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