A billing expert thought her husband's ER bill was egregiously high — and she was right

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A billing expert thought her husband's ER bill was egregiously high — and she was right
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A billing expert investigated her husband's ER bill. She was able to knock thousands off the charge.

. Still, Kalsariya was able to find the prices that other hospitals in Wisconsin and beyond charged for the same procedure. They ranged from $201 in Boise, Idaho, to $1,300 in Madison, Wisconsin, she said, but all were fractions of the nearly $7,000 that Froedtert South charged.has a tool that allows consumers to search for typical patient expenses for procedures in their area.

The couple sent two complaints to their insurer asking how it could allow itself to be charged such a high amount, but response letters said the claim was processed correctly. “They wouldn’t even accept fax or email,” Kalsariya said. “They needed it mailed, specifically, and it had to be notarized.”request for help investigatingWhen the records arrived, they showed the splinting that Shah remembered but not the treatment that was driving up his bill. They appealed the bill to Froedtert South once more in May 2022, this time noting the discrepancy between the charges and the medical records.

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