Marisa Anderson, a Wisconsin 911 dispatcher, was working when her children called to report a fire at their home this month.
On the other line, a child repeatedly yelled “Mom!” Anderson, not comprehending the situation, continued asking for the address until she realized she was speaking to her 12-year-old son, Landon.
In the next few seconds, Landon told his mother their Forestville, Wis., house was on fire and he and his 17-year-old sister, Emma, had evacuated and were watching flames burst through the windows. Anderson alerted the fire department and told her supervisor that she needed to leave.The fire’s severity didn’t register for Anderson until she drove up to her house about 10 minutes later. Flames had torn throughand first floor, shattering windows and destroying most of the interior.
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