811 pediatric line extended across Quebec as ERs face ‘difficult’ holiday season
Quebec’s health minister says the “one call, one service” 811 hotline is now accessible across the province so parents of sick children can seek medical advice and hopefully avoid overcrowded emergency rooms.
“I think parents will appreciate being able to call 811, and if needed, get an appointment so their kids are seen more quickly,” Christian Dubé told reporters Wednesday. Greater Montreal was the first area to have the pediatric service and Dubé says giving Quebecers the option to talk to a nurse on the phone has helped ease the pressure on overburdened emergency departments.
The health minister had set up an crisis management team as ER numbers swelled in the fall, especially in Montreal’s pediatric hospitals where respiratory viruses gained steam.
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