One couple said they they were very careful about their energy use - but were still faced with skyrocketing bills
A retiree with dementia was reportedly pushed into her overdraft after Ovo Energy left her £7,000 in credit. Jill and John say their energy bills rocketed to £621 a month, despite living in a two-bedroom terraced house, Birmingham Live reports.
"They had been together for 20 years. They met later in life but they had actually been childhood sweethearts. When my mother developed early-stage dementia, John took care of her very well and looked after her so much.” Tom reports how the monthly direct debit rose to £621, despite the £175 already covering energy usage. The next month, another £621 was taken from Jill’s account, pushing her into her overdraft.
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