The number of banks offering home affairs services for smart IDs and passports is currently about 30, but this may soon change.
As of July 2024, there are 30 bank branches where South Africans can apply for and receive their Smart IDs and passports, but if everything goes to plan, there will be even more as the government pushes to rid the public of ID books.
The booking process is designed to be user-friendly, with the platform automatically populating most of the required information. Banks offered the eHomeAffairs system at 12 branches in Gauteng and one branch in Cape Town, and the plan was to enter a public-private partnership with participating banks to increase the footprint in the provinces.Notably, Investec and Discovery Bank have joined the service, which is now accessible at 30 branches.
The bank’s Smart ID card application process has been praised for its efficiency. However, fewer than 700,000 people have acquired Smart ID cards through banks since 2016.after an interview on E-TV News in which he mentioned that the Department of Home Affairs would soon announce the invalidation of the green ID book, with the newer Smart ID card being its complete replacement.
The department issued roughly 26 million Smart IDs in the past financial year, at a rate of 2.5 million annually.
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