Despite digital payment methods being more convenient to use, some Singaporeans still have a marked preference for E-Z Link cards.
SINGAPORE: A recent study on perspectives on the country’s mobile apps and digital services has shown that a sizable number of Singaporeans are still using physical cards or tokens when taking public transport.Among the 1,500 individuals from the age of 18 and older who participated in the study, while
Moreover, over three-quarters of the respondents who use neither of the above digital methods still favor their physical cards, while “21 per cent mentioned their card had an automatic top-up function, and only 10 per cent preferred to pay cash,” Yahoo said. Having a designated card for commutes remains appealing for some, as this gives them a better overview of what they spend on using the public transport system.
Among households that take home more than S$6,000 monthly, nearly three-fifths are users of e-wallets or mobile apps when making public transport payments. As for households that earn S$12,000 or more, this figure rises to 70 per cent.
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