Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business.
.” The last thing a business and its tech team want or need is to be scrambling to react on the fly to a breach; therefore, developing a thorough disaster recovery plan is essential. However, many businesses overlook critical aspects of a well-rounded plan, which can lead to longer recovery times, higher cost impacts and lost trust.
In an emergency, you have to know your backup data is protected. Bring your own key is an invaluable tool for keeping backup data secure—the attacker only has access to encrypted data, rendering it useless to them. With the myriad concerns related to maintaining business continuity, knowing you have an extra layer of security such as BYOK offers peace of mind and maintains compliance. -
All data is not created equal. Most business recovery plans focus on recovering IT and production infrastructure. One thing that can help further is to ensure that the recovery of data infrastructure is focused on the most critical data. By taking a tiered approach that’s based on data criticality, disaster recovery can proceed more quickly, because the right amount of effort is being spent on the right problems.
A missing but crucial element in many disaster recovery plans is a concise communication strategy. It sounds obvious, but keeping communication transparent and unbiased is difficult. This entails keeping stakeholders informed with factual updates on a constant basis, maintaining transparency as the incident evolves and more information is available, and building trust throughout the crisis. -
Often overlooked in disaster recovery plans is a strategy for rebuilding customer trust after a cyberattack. This is crucial, because the aftermath of an attack can erode customer confidence. A well-thought-out plan for transparently communicating the incident, the steps taken to address it and enhanced security measures can help regain customer trust and loyalty. -
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